Introduction
Welcome to Queen Threading. These Terms and Conditions govern your use of our website and services. By accessing or using our website or services, you agree to be bound by these terms. Please read them carefully.
Appointments and Cancellations
- Booking: Appointments can be made online, by phone, or in person. We recommend booking in advance to secure your preferred time.
- Cancellations: Please provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Failure to do so may result in a cancellation fee.
- Late Arrivals: If you arrive late to your appointment, we will do our best to accommodate you; however, your treatment time may be shortened to avoid delaying the next client.
Payment and Pricing
- Pricing: All prices listed on our website and in our salon are in USD and are subject to change without notice. Taxes may apply.
- Payment: Payment is due at the time of service. We accept cash, credit cards, and other forms of payment as indicated in the salon.
- Refunds: Services rendered are non-refundable. However, if you are unsatisfied with your service, please contact us, and we will do our best to address your concerns.
Gift Cards and Promotions
- Gift Cards: Gift cards are available for purchase in our salon and online. They are non-refundable and cannot be exchanged for cash. Gift cards must be presented at the time of service.
- Promotions: Promotional offers cannot be combined with other discounts or offers unless otherwise stated. Promotions are subject to change and may have expiration dates.
Health and Safety
- Hygiene: We adhere to strict hygiene protocols to ensure a clean and safe environment for our clients. All tools are sanitized or disposed of after each use.
- Health Conditions: Please inform us of any allergies, skin conditions, or medical issues before your treatment. This information helps us provide the safest and most effective service possible.
- Contraindications: Certain treatments may not be suitable for clients with specific health conditions. We reserve the right to refuse service if it may pose a risk to your health.
Privacy Policy
- Personal Information: We are committed to protecting your privacy. Any personal information you provide to us, such as your name, contact details, and payment information, will be handled in accordance with our Privacy Policy.
- Communication: By providing your contact information, you consent to receive communications from us regarding your appointments, promotions, and other salon-related updates.
Liability
- Service Disclaimer: While we strive to provide the highest quality services, Queen Threading is not liable for any injuries, damages, or adverse reactions that may occur as a result of our treatments.
- Website Use: The content on our website is for informational purposes only. We are not responsible for any inaccuracies or errors and reserve the right to update content without notice.
Changes to Terms and Conditions
We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Queen Threading
337 W Felicita Ave, Escondido, CA 92025
Phone: +1 7608843777
Email: info@queenthreading.com
Thank you for choosing Queen Threading. We look forward to serving you!
